Since Apple introduced its butterfly keyboard design in 2015, the problems with it have been very well documented—and they’re problems that I’ve experienced as well, with a 2018 MacBook Pro (the one ...

Restart your computer first to fix a locked keyboard; it often solves many problems quickly. Check and clean your keyboard's connections to ensure they are not causing it to lock. Try turning off ...

The company's fragile "butterfly switch" keyboard design has spawned user frustration and even lawsuits. If you have one, you now can get it fixed or replaced for free. Shara Tibken was a managing ...

After months of stonewalling an unhappy owner base, Apple has finally chosen 5PM on a Friday to acknowledge an issue with some MacBook and MacBook Pro keyboards. The company admits that a "small ...

It’s been a while since the last time I came up with some good laptop tips, so when a Hassle-Free PC reader named Shawn wrote in with his problem I thought I’d better get back to notebooks. Here’s ...

When his parents denied him a Super NES, he got mad. When they traded a prize Sega Genesis for a 2400 baud modem, he got even. Years of Internet shareware, eBay'd possessions and video game testing ...

The keys of the "butterfly" keyboard in the 2016 MacBook Pro get stuck very easily. It's possible that's true of the 2018 models too. Editor’s note: There’s good evidence that the new MacBook Pro ...

As we learned last week, it’s fairly easy to fix a noisy overheated laptop: Open an underside panel, (carefully) blow out the dust, then enjoy the praise your wife lavishes on you for fixing her ...

While Apple’s redesigned keyboards in the new MacBook Pro models are made to be quieter, they also appear to be designed to prevent another problem. According to a document sent to Apple Authorized ...

Check for dirt or leftover food stuck under the keys that might stop them from working. Try restarting your computer to see if it helps the keyboard start working again. Ensure your keyboard driver is ...