The rise of the AI chatbot in healthcare is not just a trend but a fundamental necessity for survival and growth.

Artificial intelligence-powered chatbots have moved from novelty tools to essential business systems, transforming customer service, sales, internal workflows ...

Artificial Intelligence is shaking up digital marketing and search engine optimization (SEO). Natural Language Processing (NLP), a key component of AI search, is enabling businesses to interact with ...

In November, the Food and Drug Administration (FDA) held a Digital Health Advisory Committee meeting where it considered treating artificial intelligence mental health chatbots as medical devices. As ...

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AI chatbots like ChatGPT, Gemini and Grok are increasingly woven into the fabric of everyday life. Interestingly, recent research shows that the most popular use for them today is therapy, and people ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

Companion chatbots featured fewer safeguards related to adolescent health crises than general-assistant chatbots, according to a research letter published online Oct. 23 in JAMA Network Open. Ryan C.L ...

A RAND Corporation study found AI chatbots avoid answering high-risk suicide queries but respond inconsistently to lower-risk questions. The research, published in Psychiatric Services, highlights ...