Implementing a quality model in a business organization typically involves planning, change management and training. Leaders usually derive their models from their mission, values and strategic goals.

The most common organizational structure in business is a hierarchy of functional departments and units through which work flows in order to achieve maximum performance. Its alignment enables ...

Given the wide range of duties involved in leading a charter school, it can be tough—and, some experts say, inadvisable—for one person to go it alone. As a result, charter schools have seized on a ...

As AI accelerates, leaders must fundamentally reimagine their digital operating model, harnessing AI as a catalyst to ...

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In 2013, Bill Drayton published an SSIR article called “A Team of Teams World.” Drayton, the founder and current chair of Ashoka, painted a picture of an emerging future in which shifts in how people ...

No one formula exists for designing a customer experience organization. Many considerations do, however. I’ve heard from countless CX executives, both seasoned and new, about how much more successful ...

The school district—long the fundamental unit overseeing public education for some 50 million American children—is an institution in flux. Like a landmark building that keeps its facade while ...

Any project, supported or not by a committee, that is currently being worked on or is considered active, and will have an end date. In accordance with Section 1544 of the FY2025 National Defense ...