The term Voice over IP (VoIP) does not refer to a single service but encompasses an entire collection of services that can fill the phone service needs of many different residential and business ...

On our sister site TechRepublic's 10 things blog, technology consultant and author Debra Littlejohn Shinder lists, 10 things (no surprise there) you should know about VoIP over wireless. So why should ...

A cheap, Internet-based alternative to traditional telephone service is facing a sudden regulatory backlash that could slow adoption of the fast-growing technology, raise prices and put financially ...

VoIP (Voice over Internet Protocol) is a system for transmitting voice calls over the internet. IP phones use an internet connection rather than phone lines for transmission, but otherwise work the ...

Unlike residential VoIP, enterprise VoIP is not simply about making cheap international calls over the Internet. Instead, it aims to replace the proprietary PBX phone systems and dedicated voice ...

We recently received a reader's question asking why VoIP quality was different when going over the Internet vs. going over a corporate IP connection. So today, we'd like to review a few basics about ...

KPMG has released a new whitepaper warning businesses to consider the risks involved in implementing voice over IP (VoIP). The new whitepaper entitled "Voice-over-IP -- decipher and decide" warns that ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

Virgin Megastores has 17 locations in the U.S., where it sells music, electronics and fashion products. But the retailer is in the entertainment business as much it is a seller of CDs, DVDs, and ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. As Internet ...

Delivering voice services over IP links has been a challenge that members of the communication design community have been tasked with solving for many years. Now, with deployments on the rise, ...