For years, enterprise feedback platforms have dominated the market with bloated implementations and steep pricing. Simplesat is calling them out. Global consumer brands handle thousands of support ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
Deep dive into User-Managed Access (UMA) 2.0 for CTOs. Learn about RPT tokens, permission tickets, and how to scale ciam with asynchronous authorization.
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